FOR HOTEL BOOKINGS - to ensure you have your Salon booking at the time you want it, it is always best to pre-book before arrival. However, if you have not done so The Secret Sanctuary will always make every effort to accommodate guests at times which fit in with their plans - even at short notice. To make bookings please call us on 0845 880 3080 or 07798 708 529.

  • You can email on
  • Telephone the Hotel and ask them to put you through to us or call you which we will do immediately.
  • Speak to Hotel Reception or contact us yourself when you are in residence.


please call us on 0845 990 3080 or 07798 708 529 or email on


We can also issue your Gift Voucher by email if you prefer.


If you require a full brochure prior to visit - we can email this over to you so you can make your choices in advance.


Our Salons are open 7 days a week

Pre-booking is required if possible for appointments after 6.00pm


Our office hours are Mon - Sat 9.00am - 5.00pm


Salon Information


Cancellation: Please note that should you cancel within 24 hours of your appointment or fail to keep it you will be charged in full. However should you let us know before the appointment is due we will make every effort to re-schedule during your stay if possible.


Late Arrival: Should you arrive late – we will hopefully be able to still give you your full time in the salon if other appointment times permit, however it is possible that your time in the salon could be cut shorter because of late arrival. If you expect to be later, please let us know as soon as possible.


Deposits: A deposit may be required for bookings over £50, this is refunded upon completion of the treatment/s and payment is made.
A deposit of £10 per person is required for all Group and Pamper Bookings – this is refundable against the full amount unless there is a cancellation within 24 hours of the booking. All deposits are refundable once the treatments are complete and the final amount paid


Telephone: 0845 880 3080

Mobile: 07798 708 529



Out of office hours you can email or ring 07798 708529 and we will get back to you to arrange your appointment or Gift Voucher.


We are meticulous in getting back to those who leave messages and deal with all emailed requests quickly and efficiently.


Whether resident or non-resident - if you require a full brochure prior to your visit - we can email this over to you so you can make our choices in advance.



Gift Vouchers

Our beautiful Gift Vouchers can be redeemed against any of The Secret Sanctuary’s Treatments.

Starting from £25 – they are a real alternative to flowers or chocolates and what better way to please someone than giving them their own choice of these wonderful, relaxing and rejuvenating treatments.

Simply telephone us on 0845 880 3080

Email – tell us what you want and we will contact you without delay. We can email your gift voucher if you so wish.

Payments can be made over the telephone

…….it couldn’t be easier to make someone special very Happy!!

Gift Vouchers Box