The Secret Sancutary at The Queen Hotel, ChesterThe Best Western Premier Queen Hotel, in City Road, Chester is a glorious and opulently styled 4 star hotel in the heart of the city. Conveniently situated and having its own parking this landmark Four Star Hotel has undergone a multi-million pound refurbishment including new restaurants, bar, beautiful Italian gardens and Roman courtyard.

The Secret Sanctuary is delighted to offer our treatments within this great and historic Hotel. "The Sanctuary" which opened in December 2010 is tucked away on the ground floor and is a haven of peace where both the public and hotel guests can enjoy wonderful relaxing and luxurious massages and facials, plus a whole range of other treatments.

Pinks Boutique LogoMany of our treatments are solely designed to relax and pamper - using beautifully aromatic and nourishing Pinks Boutique Products. Only available in the most exclusive Salons and Spas, these products have been carefully chosen for their organic nature.

The Secret Sanctuary at the Queen Hotel Chester

The Secret Sanctuary Salon at the Queen Hotel Chester

There are many ways to enjoy our Salon - couples can choose to have their treatments together - perfect for a romantic city break, or you can simply enjoy a solitary experience of total peace and relaxation enhanced by an array of gorgeous aromas - all this cannot fail to lift the spirits and drive those cares away! We are also there for those everyday maintenance treatments which everyone needs - but these are made much more enjoyable by the hotel atmosphere and the lounges and bars which are all there for you to enjoy too.

The Best Western Premier Queen Hotel also offers a stunning backdrop for Weddings, either within the hotel, or outside in the fabulous Italian Courtyard - something truly special and spectacular. The Secret Sanctuary compliments their Weddings by offering a comprehensive and bespoke Bridal Service, including professional make up and hair styling for the bride and her retinue and the popular pamper afternoons where guests and bridesmaids can ensure they look and feel relaxed and refreshed for the Big Day.

We also specialise in great Hen Parties and Girls Pamper Parties whether they be for a day, an afternoon or evening.

Salon Booking Procedure

To ensure you have your Salon booking at the time you want it - Guests are recommended to make their booking before arrival. However, if you have not done so The Secret Sanctuary will always endeavour to accommodate Guests at times which fit in with their plans - even at short notice.

To make a booking with The Secret Sanctuary before your stay - please telephone us direct on 0845 880 3080 or email info@secret-sanctuary.co.uk. When booking your stay - you can also ask Reservations who will contact us and we will get back to you straight away.

If you are already in residence, please ring us direct on the above number, or ask Hotel Reception to contact us and we will call you back immediately.

Click here for more information on our Weddings, Parties and Packages

Please also have a look at our great testimonials page too!

Click here to visit The Best Western Premier Queen Hotel Website

Testimonials

"The reception staff were lovely, the door man was very friendly, the housekeeping staff surprised me with their cheery manner on a Sunday morning. A young man from housekeeping even offered to carry my bag down the stairs whilst I was waiting for the lift on check out.
The young lady in the Secret Sanctuary spa gave me the best massage I’ve had for a long time and I couldn’t thank her enough for removing some knots." Trip Advisor

Fab Weekend Away!
"I booked the Queens for a birthday weekend / Remembrance Day weekend, and it was fabulous! The staff were all so lovely, we were upgraded to the Kings Suite which was very nice, small room, but beautifully decorated!
... the Concierge and bar staff were wonderful, suggesting lists of restaurants for the evening and were really welcoming, the bar is very cozy for such a large hotel... could easily have stayed in there all night long!!
We also had treatments at the Secret Spa, and can highly recommend Jo, she was lovely, my nails are beautiful! .. all round great trip! :D"

"The staff at the Queen Hotel were very friendly and helpful. Especially the concierge at the front desk. Jo in The secret Sanctuary was lovely and told us the best places to visit during our stay. The room was gorgeous with very comfy beds." Trip Adviser

“Great Hotel with excellent spa treatments. I had a neck and back massage which was wonderful and reasonably priced. My daughter had a pedicure and massage which she thoroughly enjoyed. I would recommend your try any of these treatments during your stay... I think this hotel was reasonably priced with great breakfasts and spa treatments. I definitely would stay here again and look forward to going back at the end of the year." Trip Adviser

For more great testimonials visit our testimonials page

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